About Us
JCF Communications is a customer friendly, technology driven contact center. We have been in the business of providing quality customer service solutions for our clients since 1979.
Known as Custom Answering Service at the time, we began as a basic answering service. Today, the services we offer have grown to include a broad variety of web-based solutions and connectivity to today's wireless world.
As a technology driven contact center, we specialize in developing custom communication solutions to meet your company's unique needs. Both flexible and cost efficient, our outsourcing solutions provide an excellent alternative to hiring in-house staff. We serve major corporations, small businesses, physicians, attorneys, trades people, property management firms, and many other organizations.
Our 24-hour Services include:
Our Web-Based Contact Center Services include:
Known as Custom Answering Service at the time, we began as a basic answering service. Today, the services we offer have grown to include a broad variety of web-based solutions and connectivity to today's wireless world.
As a technology driven contact center, we specialize in developing custom communication solutions to meet your company's unique needs. Both flexible and cost efficient, our outsourcing solutions provide an excellent alternative to hiring in-house staff. We serve major corporations, small businesses, physicians, attorneys, trades people, property management firms, and many other organizations.
Our 24-hour Services include:
- Tele-messaging & Answering Services
- Voice Processing & Voice Mail
- Off-Site/Overflow Receptionist Services
- Dispatching to Cell Phone, Pager, PDA & Other Wireless Devices
Our Web-Based Contact Center Services include:
- Appointment Taking & Scheduling
- Help Desk Solutions
- Order Taking Services
- Virtual Office
- Web Site Integration
