JCF Communications is the most up to date 24/7 bi-lingual call processing center in the state of Texas. We have services that surpass anything else in the industry today. We also write and implement our own computer programs, which allows us to provide all our clients with a 100% operation guarantee. JCF Communications stores all of our technology and equipment in a state-of-the-art security data center with redundant circuits to provide unrivaled dedicated service.

• Telemessaging & Answering Services
  JCF offers full featured call processing and message delivery. You decide how we answer your calls, what information we collect, and how we deliver your messages.


• Virtual Office
  From simple call processing and appointment taking to creating a real-time, database-driven, web-based solution, JCF's virtual office provides you with a powerful tool to manage your office and the professional staff to make it work.


• Off-Site/Overflow Receptionist Services
  With off-site or overflow receptionist services, we can help your receptionist(s) when call traffic is heavy, or we can represent your company and be your full-time receptionist.


• Appointment Taking & Scheduling                                                     Try the Demo
  Let JCF manage your daily scheduling with our web-based appointment taking application. We'll handle all your calls, schedule your appointments based on your availability, and notify you whenever your schedule changes. Keep up with your schedule and manage your calendar on our web site or have your daily schedule automatically sent to you.


• Help Desk Solutions
  Whether it's customer service or technical support, JCF can manage your help desk. We can use your existing web-based help desk application or create one for you. All your calls are logged and documented to your specifications and meaningful reports are always available.


• Order Taking Services
  With 24/7 order taking and processing, JCF can ensure you never lose a sales opportunity. Our agents can place orders directly on your website or we can develop a custom order taking application for your business.


• Web Site Integration
  Initiate a phone call with a mouse-click. Connect your help desk to your customer with a simple web-based form. Automate and schedule phone calls to connect your customers with JCF agents, your help desk, or any other representatives without picking up a phone.
  By extending many of our services and applications to your website, JCF can increase the functionality of your website and improve the efficiency with which you do business.


• Voice Processing & Voice Mail
  Voice processing is an efficient and cost effective way to handle your call traffic. Offering customizable voice menus, day & night greetings, multiple voice mailboxes, call routing, and various notication options, JCF can build an automated call processing system to meet your business' and your clients' needs.


• Dispatching
  JCF provides dispatching and message notification via fax, e-mail, cell phone, pager, PDA & other wireless devices.